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Automation & AI

Stop paying people to copy and paste.

We find the repetitive work in your operations, from lead routing to invoice matching to support replies, and replace it with workflows and AI that run on their own and tell you when they need a human.

Part of Automate: We make your business run faster.

Every growing company runs on spreadsheets passed between people. We map your processes, estimate the hours each one costs, and automate the ones that pay back fastest. Some are simple integrations between tools you already use. Others use AI to read documents, draft replies or classify requests, always with a human check where mistakes are expensive.

Why teams choose Sora for Automation & AI

Prioritised by payback

We rank workflows by hours saved per rupee spent and start with the ones that pay back within a quarter.

AI with guardrails

Confidence checks and human review steps mean AI handles the routine and flags the unusual.

Uses the tools you have

We connect Zoho, HubSpot, Tally, Google Workspace, WhatsApp and more rather than making you switch.

Visible when it breaks

Every run is logged, and failures alert a person instead of failing silently.

How it runs

  1. Process audit

    1 week

    Shadow your team, list repetitive tasks, estimate hours.

  2. Prioritise

    2–3 days

    Rank by payback and agree on the first workflows.

  3. Build

    1–3 weeks each

    Build, test on real data and run alongside your team.

  4. Go live

    1 week

    Switch over, train your team and monitor closely.

  5. Expand

    Ongoing

    Add workflows monthly as the first ones prove out.

Tools we use for this

Chosen for reliability and how easily you can hire for them later.

  • n8n
  • Make
  • Zapier
  • OpenAI API
  • Claude API
  • LangChain
  • Python
  • WhatsApp Business API

Why we choose these technologies

Questions

What kind of work can be automated?

Anything rule-based and repetitive: data entry between tools, report generation, lead routing, invoice matching, follow-up emails, ticket triage and first-draft replies.

Is AI safe to use with our customer data?

We use providers with no-training data agreements, redact sensitive fields where possible and can host models in India if your compliance needs it.

Will this replace my team?

It replaces tasks, not people. The hours usually move to work that grows revenue.

No-code tools or custom code?

Whichever is cheaper to run and maintain for that workflow. Simple integrations often use n8n or Make; complex ones use custom code.

What if a workflow makes a mistake?

Every workflow has checks, logs and a human review step for high-stakes actions. You can pause any of them in one click.

Find what to automate

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